Email remains a fundamental channel for engaging with guests. The database is a treasure trove of individuals who have already enjoyed positive interactions with your brand, actively expressing...
Collaboration is not only a trend, it’s also a good strategic move that can transform hotels, restaurants and businesses alike. As hospitality leaders, we often collaborate with others – whether...
After the great success of the first ‘The Art of Hospitality’ conference event at the end of 2023, the “hospitality superheroes” of Chester and Liverpool will be gathering again at Hilton Liverpool on...
